Because we hand make every single piece, we guarantee our product to be free of fabrication defects. In the unlikely event that you receive a piece that has a fabrication defect, we will exchange it for the same piece or give you store credit.
Returns will be accepted within 3 days of delivery.
How to make a Return?
1. Fill out the Contact Form
2. Indicate whether you would like to exchange the defective item or get store credit.
3. Pack up the item(s) you are returning in the original packaging.
4. Once we receive the package, we will process the exchange or apply store credit and notify you via email.
All returns should be shipped to:Sandrine France Studio
231 West 21st Street
New York, NY 10011